Privacy Policy & GDPR Statement

Last Updated: 12th June 2026

Introduction

Commercial Waste UK ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

Who We Are

Commercial Waste UK

Address: 30 Harborough Road, Kingsthorpe Northampton. NN2 7AZ

Email: Hello@commercialwasteuk.co.uk

Telephone: 0800 772 0883

Website: commercialwasteuk.co.uk

Commercial Waste UK acts as the data controller for the personal information collected through our website and business operations.

Information We Collect

We may collect and process the following information:

Information You Provide

Name
Business name
Email address
Telephone number
Business address
Waste collection requirements
Any information submitted through contact forms, quotation requests, or email correspondence

Information Collected Automatically

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Pages visited
Date and time of visits
Referral source
Website usage data through cookies and analytics tools

How We Use Your Information

We use personal information to:

Respond to enquiries and quotation requests
Provide waste management services
Manage customer relationships
Process contracts and service agreements
Improve our website and services
Comply with legal and regulatory obligations
Send relevant service updates and business communications

Where required by law, we will obtain your consent before sending marketing communications.

Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Performance of a contract
Legitimate business interests
Compliance with legal obligations
Consent (where applicable)

Sharing Your Information

We do not sell personal information.

We may share information with:

Waste collection partners and subcontractors
Recycling and disposal facilities
IT service providers
Professional advisers
Regulatory authorities where required by law

All third parties are required to protect your information and process it lawfully.

Data Retention

We retain personal data only for as long as necessary to:

Deliver our services
Fulfil contractual obligations
Comply with legal and tax requirements
Resolve disputes and enforce agreements

When data is no longer required, it will be securely deleted or anonymised.

Your Rights Under UK GDPR

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may include:

Essential website cookies
Performance and analytics cookies
Functionality cookies

You can manage cookie preferences through your browser settings.

Data Security

Commercial Waste UK implements appropriate technical and organisational measures to protect personal information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

While we take reasonable precautions, no method of internet transmission can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

If you have any questions regarding this Privacy Policy or how we handle personal data, please contact:

Commercial Waste UK

Email: Hello@commercialwasteuk.co.uk

Telephone: 0800 772 0883

Address: 30 Harborough Road, Kingsthorpe, Northampton. NN2 7AZ

Complaints

If you are dissatisfied with how we handle your personal information, you have the right to lodge a complaint with the UK data protection regulator:

Information Commissioner's Office (ICO)

Website: Information Commissioner's Office